Shipping & Return[Order and Delivery Process ] Customer order -> order confirmation -> product receipt -> fast box delivery -> EMS international delivery -> country arrival -> delivery completed
Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- All domestic orders are shipped via CJ and all international orders are shipped via Fastbox EMS. This item ships in 5-7 business days. If the warehousing of the product is delayed, it will take a 1week. ( Depending on the country, it will take 1–3 weeks to complete the delivery. ) All packages trackable. An email containing the tracking number will be sent to you when the order ships.
[ Customs and Duties ] - Please note that all international orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
